Welcome to the Small Business Social Media/Internet Presence Forum

By Karen Kleinwort ~ 12/29/2009

Welcome! We are excited to begin the journey of supporting you in your business questions when learning how to successfully embrace the modern marketing tool found on the internet. Feel free to post your questions regarding how to better represent your business online and improve your general knowledge and understanding of search engine optimization.

Personal Touch

Submitted by ingrid_kincaid on Tue, 01/26/2010 - 21:10.

How can I maintain a level of personal touch with my clients and colleagues when using the internet? It seems so impersonal at times.

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Blessings,

Ingrid Kincaid - Spiritual Wellness Coach
Reader of Ancient Runes

Bringing Back The Wisdom
Weaving Together Creativity, Spirituality & Ancient Knowing

415-652-3990
ingk@ingridkincaid.com
www.ingridkincaid.com

Personal Touch

Submitted by Jason Alan Miller on Tue, 05/04/2010 - 00:43.

I concur with Karen, Ingrid, although I find the proliferation of content bombarding me via email and all this "helpful and necessary" social media stuff to be not just a bit overwhelming, but rather altogether mind-melting at times. As a result of the volume, people's attention spans are dwindling, and so I often find that messages -- some very important -- get lost in the "Internet ethers" quite a bit now.

My point is that maybe the Internet just isn't the answer to maintaining personal touch with your comrades. This may mean that your opportunity to show a personal touch would be to diverge from the trendy path of Internettery and send a homemade card or hand written letter on your business stationary.

Hope that helps relieve the burden! :)

Blessings,
Jason Miller

Peaceful Media Web Development specializes in Drupal, WordPress, and Internet Strategy for Conscious, Creative Leaders and Thinkers

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Jason Alan Miller

Chief Creative Officer of Peaceful Media
Web + Graphic Design, Beautiful by Nature

http://peacefulmedia.com
(818) 575-6980

Re: Personal Touch

Submitted by kmkleinwort on Tue, 01/26/2010 - 22:02.

Hi Ingrid,
Great question! Thanks for asking.
What I have found that works nicely is to make sure I respond in a timely manner and be consistent with this timing. Whether you are getting back to people within a few minutes or within a few hours. Additionally, I recommend making sure you open all your emails with a greeting of some sort. Even if you are having a going back and forth type of correspondence as well as making sure you close with statement that provides the feeling of warmth.
I hope these few helpful tips you find helpful.

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Namaste,
Karen

"Embrace your inner wisdom"

Karen Kleinwort
Co-Creative Director
(877) 255-0761
karen@therapyintransition.org