» Clients

Confidence + Goodwill = Success

By Karen Kleinwort ~ 11/16/2011

Getting the most out of a referral means giving a little to both sides: your current client and your new client.

Asking current clients for referrals can be difficult, but for moving forward it is an absolute necessity. What holds you back from asking? Your confidence: that's what! So how do you move through this confidence challenge? By looking back and identifying... [Read More]

Law of Attraction and Attracting the "Right" Clients

By Karen Kleinwort ~ 1/21/2011

Creating a list to reframe your thoughts about the kind of clients you want can help the Law of Attraction work for you.

All of us involved in either running our own businesses or who work in a field that requires any type of selling know the importance of attracting or bringing forward not just clients but the right client. The right clients are those individuals who... [Read More]

Client Management: When to Fire Clients

By Karen Kleinwort ~ 7/14/2010

Managing client expectations allows you both to get the most out of the business relationship

As a consultant you want both money and work satisfaction, right? You’ll get these two vital things only if you have the right clients. So, what do I mean by the “right clients,” you may ask? The answer: your clients should respect you, value your... [Read More]

Customer Service: What Entrepreneurs Need to Know

By Karen Kleinwort ~ 6/16/2010

Your customers will never sing your praises unless you give them complete value for their money and top it with excellent post-sales services.

Schedule Now We’ve all heard the sayings, “A happy customer is a returning customer,” or “Word of mouth is the best form of advertisement.” Both of these philosophies or beliefs need to be taken to heart for those who are in business or looking... [Read More]

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